Testimonials

Abercrombie & Kent enjoys a very close working relationship with Wayne and his team, which has led to WPEL becoming our No.1 agent and a valued member of our Connoisseur Club. Wayne and his team offer their clients the kind of bespoke service and understanding of their needs that perfectly complements the A&K ethos, allowing us to create exceptional experiences together that will be remembered for years to come. Their dedication to offering a personalised experience to every customer shines through in everything they do and we are privileged to work so closely with them to help deliver their clients’ dreams. They are true leaders in their field and we are delighted to be one of their partners.

Throughout my career in luxury hospitality, I have worked alongside Wayne and his knowledgeable team, who have always been most professional and a delight to collaborate with. They are passionate about travel, and delivering exceptional service levels to their clients. Their in-depth experience of the destinations they promote is commendable and leads to the creation of incredible memories and unforgettable journeys for those that

I am delighted to endorse the longstanding partnership that Belmond and WPEL have shared now for over 15 years. We have seen what started out as a relatively small consultancy all those years ago, flourish into one of the industry leaders in luxury travel. This is reinforced by their inclusion in our elite Bellini Club which offers exclusive access to our key personnel as well as many added values for their esteemed clients. Not only do we know Wayne well, but we have a very strong relationship with all of the team who each take time to go the extra mile and ensure that their clients - our guests, have a wonderful stay. They are all very knowledgeable about our collection and many have had first hand experience of our properties so are well versed. Long may that continue! We look forward to assisting the WPEL team curate wonderful experiences for their clients.

For over thirty years I have had an exceptional relationship with Wayne Pollock and his team at WPEL. Across our restaurants which includes Le Caprice, The Ivy, Daphne’s, Sexy Fish and Scott’s we have had the pleasure of extending our hospitality to a large number of WPEL’s clients and always go the extra mile to accommodate them. They are without question one of the most professional and customer oriented companies I have had dealings with and they are scrupulous in attention to detail in their pursuit of the unforgettable client experience.

WPEL has consistently been Carrier’s number one travel consultancy in Ireland in a partnership stretching back over 20 years. Wayne and his team are passionate about travel and offer an outstanding and highly personalised service to their clients. I know that each member of the team has travelled extensively, gaining a unique and intimate knowledge of luxury destinations. It is rare to come across a business that can demonstrate such personality, professionalism and first hand travel experience. This, together with their eagle eye for detail, makes them a pleasure for the Carrier team to deal with and I have no doubt their many customers feel exactly the same way.

Eden Rock – St Barths proudly collaborates with WPEL and it has certainly become one of its preferred partners for the following reasons: WPEL and Eden Rock’s team are driven by the same passion for creating unrivaled holidays & experiences. WPEL and Eden Rock’s team are fully committed to offer the very best for our guests’ experiences, from A to Z. Going beyond expectations of our guests and friends is a shared motto of both WPEL and ER. Expertise is an essential component to enable transmission: both of us are experts in our own fields, but only together are we able to create ultimate experiences. Wayne Pollock’s experience, attention to detail, enthusiasm, confidentiality, efficiency, constant search for enhancing the standards, is without doubt what makes us trust Wayne and the team! Going the extra-mile is our common purpose and it is always a pleasure to do it with WPEL and it certainly will be for many years to come.

WPEL has been a long-standing partner of Four Seasons Hotels and Resorts. WPEL was invited into the Four Seasons Preferred Partner programme in 2010 and our partnership has gone from strength to strength ever since. WPEL is our only Preferred Partner in Ireland. WPEL has grown to be a leader in Luxury Travel whilst maintaining a family team spirit. Very much aligned with our culture and values at Four Seasons. The team are extremely knowledgeable and professional. Building relationships with key personnel within the Four Seasons network enables them to service their clients in a caring and educated way. Wayne is always looking at innovative ways to grow the business and solidify partnerships with WPEL’s supplier network. At Four Seasons, we are proud to be associated with WPEL and look forward to growing our partnership together.

WPEL has been a fantastic business partner of Gleneagles over the course of many years. The passion, knowledge and attention to detail which they devote to planning their clients’ trips is superb. Wayne and the team invest time in building strong relationships with industry partners and travel extensively to ensure their product knowledge is always up to date. These are the characteristics which set them apart in the marketplace and have ensured their growth and success which I’m sure will continue for many years to come.

ITC has enjoyed a long and highly productive business partnership with WPEL - a relationship that has endured for over 20 years and goes from strength to strength. As a consequence, they hold the accolade of top travel partner in the UK for ITC, for the tenth year in succession. As one of our most valued business partners, we regard WPEL as an extension of our own business and we work hand in hand with their exceptional team to ensure a level of personal, bespoke service that we believe is unequalled in luxury travel. Their combination of expertise, professionalism and comprehensive understanding of customer care makes them the ‘go to’ specialist for personal luxury travel worldwide.

Over many years, it has been truly rewarding to watch and accompany the growing reputation of WPEL as it became a highly recognised UK brand in quality travel. However, my personal relationship with Wayne and his team had indeed developed over 15 years, under different luxury hotel groups. Our mutual understanding of what makes a holiday an exceptional experience is also something we have built and strengthened over the years. Completely centred on their customers’ aspirations, WPEL continues to craft the most compelling and unique itineraries. All team members are passionate and accomplished professionals. They are too, most knowledgeable about destinations and are never short of brilliant ideas to enhance their clients vacation, be it a simple yet romantic break on the French Riviera, or a more complex holiday which requires well planned activities, not to forget an important life milestone to celebrate. In 2016, Wayne Pollock won Pearl status, Oetker Collection’s select agency programme offering travellers exclusive benefits across the collection’s hotels and resorts.

We have welcomed many guests booked through WPEL. My team and I have worked with Wayne and his knowledgeable team in delivering memorable moments and unforgettable journeys to our Guests. They always provide the best expertise and professionalism in making every trip seamless and trouble-free. Because we share the same passion and goals to ‘wow’ our guests and to strive for perfection, it is always a pleasure to collaborate with such a professional team.

We have welcomed many guests booked through WPEL. My team and I have worked with Wayne and his knowledgeable team in delivering memorable moments and unforgettable journeys to our Guests. They always provide the best expertise and professionalism in making every trip seamless and trouble-free. Because we share the same passion and goals to ‘wow’ our guests and to strive for perfection, it is always a pleasure to collaborate with such a professional team.